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Torch Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies to enhance your experience and analyse platform usage:

 

COOKIE TYPE                 PURPOSE

Essential Cookies             Required for core platform functionality

Analytics Cookies             To track user behaviour and improve services

Customisation Cookies    To personalise content and recommendations

 

Consent and duration

COOKIE TYPE                 REQUIRES CONSENT?        STORAGE DURATION

Essential                           No (strictly necessary)            Session based (deleted when browser is closed)

Analytics                           Yes                                           Persistent for up to 6 months

Customisation                  Yes                                            Persistent for up to 1 year

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You can manage your cookie preferences (and clear them) via your browser settings.  Disabling cookies may affect the performance of certain features. 

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Third party tools

We use third-party tools that may set cookies on your device.  Examples include:-

  • Google Analytics – tracks user interactions to improve platform performance.  Learn more at GoogleAnalyticsPrivacyPolicy. 

  • Apple - tracks user interactions based on authentication procedures for the Torch Social App.

  • Hotjar – provides insights into user behaviour for feature improvements.

These third-party providers process data in accordance with their privacy policies. 

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Choices about cookies

You can choose which analytical, functionality and targeting cookies we can set by clicking on the button(s):

Strictly necessary cookies    ALWAYS ACTIVE

Analytical or performance cookies    OFF

Functionality cookies    OFF

Targeting cookies    OFF

You can also choose to "Reject All" cookies in the cookie banner.

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However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

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If you have any questions or concerns about our use of cookies, please send an email to support@torchsocial.com please send us an email at support@torchsocial.com

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